Privacy Policy

Last updated: May 25, 2025

At Wizzly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

  • Identity Information: Name, username, profile picture
  • Contact Information: Email address, phone number, mailing address
  • Professional Information: Company name, job title, industry
  • Payment Information: Credit card details, billing address

1.2 Usage Information

We collect information about how you use our services:

  • Interaction Data: Features used, time spent, actions taken
  • Content Data: Designs created, templates used, sharing activity
  • Communication Data: Support requests, feedback submissions

2. Automatically Collected Information

2.1 Device Information

  • Hardware Details: Device type, operating system, unique device identifiers
  • Browser Information: Browser type, version, language preferences
  • Network Data: IP address, connection type, mobile carrier

2.2 Cookies and Similar Technologies

We use various tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand user behavior
  • Marketing Cookies: Enable personalized advertising

3. How We Use Your Information

3.1 Service Provision

  • Create and manage your account
  • Process your payments and transactions
  • Provide customer support and assistance

3.2 Service Improvement

  • Analyze usage patterns and trends
  • Develop new features and functionality
  • Optimize user experience and performance

3.3 Communication

  • Send service updates and notifications
  • Provide marketing communications (with consent)
  • Respond to your inquiries and requests

4. Sharing of Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Hosting and maintaining our platform
  • Processing payments and transactions
  • Analyzing usage data and metrics
  • Providing customer support services

4.2 Legal Requirements

We may disclose your information if required by law:

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or illegal activities

Important: We do not sell your personal information to third parties.

5. Your Choices

5.1 Account Settings

You can manage your privacy preferences through your account settings:

  • Update your profile information
  • Change your password and security settings
  • Manage email notification preferences

5.2 Data Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities

6. Data Security

6.1 Security Measures

We implement industry-standard security measures:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication

6.2 Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our services
  • Required by law

We use industry-standard encryption and security practices to protect your data.

7. Children's Privacy

7.1 Age Restrictions

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

7.2 Parental Rights

If we learn we have collected information from a child under 13:

  • We will promptly delete the information
  • Parents can request deletion of their child's information
  • We will verify parental consent before any reinstatement

8. International Data Transfers

8.1 Data Processing Locations

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

8.2 Transfer Safeguards

When we transfer your data internationally, we implement appropriate safeguards:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with international frameworks

9. Changes to This Privacy Policy

9.1 Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes to our practices
  • New regulatory requirements
  • Service improvements

9.2 Notification of Changes

When we make material changes to this Privacy Policy:

  • We will notify you via email or through our service
  • Update the "Last Updated" date at the top
  • Provide a summary of key changes

10. Contact Us

10.1 Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

10.2 Data Protection Rights

For specific requests regarding your data protection rights, please include:

  • Your full name and email address
  • The specific right you wish to exercise
  • Any relevant details to help us process your request

Data Protection Questions?

For further information about how we protect your privacy, please contact our data protection team at support@wizzly.ai.